All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Once the payment is made, the confirmation notice with the details of your order will be sent to you via email within 24 hours of receipt of payment.
Items offered on our website are only available for delivery to addresses in Dubai Region. Any shipments outside of Dubai are not available at this time.
An estimated delivery time will be provided to you once your order is placed. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within  business days of the date of your order. Business days mean Sunday to Thursday, except holidays.
Please note we do not ship on [Fridays and Saturdays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
[You can provide special delivery instructions on the check-out page of our website.]
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
If there is any damage to the packaging on delivery, contact us immediately at .
If you have any questions about the delivery and shipment or your order, please contact us at .